Empowering Citizens.
RaaBITA
Public Dashboard
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Designed for digital governance
Every feature crafted with intention. Every interaction designed to empower citizens.
Valid Issues
24
Pending
8
Fake Reports
3
Total Issues
35
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• Interactive map powered by OpenStreetMap (open source)
• Click markers for detailed issue information
• Focused on southern Indian cities and states
• Live data showing civic issues across Karnataka, Tamil Nadu, Kerala, Andhra Pradesh
Recent Issues
Pothole on MG Road causing traffic issues
AI Processing Results:
Street light not working near bus stop
AI Processing Results:
Garbage pile near residential area
AI Processing Results:
Fake complaint about non-existent water logging
AI Processing Results:
Citizen Reports
Via WhatsApp, IVR, SMS, or Web
AI Processing
YOLO, Whisper AI validation
Department Routing
Auto-assigned to relevant authority
Resolution Tracking
Real-time status updates
WhatsApp Bot
Text, voice, and image reporting
+91-XXXXX-XXXXX
65% usage
IVR System
Voice-based issue reporting
1800-XXX-XXXX
25% usage
SMS Gateway
Quick text-based reporting
56677
10% usage
Toll-Free Number
1800-XXX-XXXX
Available
24/7 Multilingual Support
Call Flow Process:
Dial 1800-XXX-XXXX
Select language (Hindi/English/Regional)
Choose issue category
Record your complaint
Provide location details
Receive confirmation SMS
Short Code
56677
Format
REPORT [ISSUE] [LOCATION]
SMS Commands:
REPORT POTHOLE MG ROADReport road issueSTATUS [ISSUE_ID]Check statusHELPGet help menuAuto-Response Features
- • Instant acknowledgment with issue ID
- • Location validation via GPS coordinates
- • Automatic department routing
- • Status update notifications
Total Reports
2,847
Avg Response
2.3h
Resolution Rate
94%
RaaBITA Bot
Civic Issue Assistant
Hi, I want to report a pothole near MG Road
Thank you for reporting! Can you please share a photo of the pothole?
Here is the photo
Perfect! Your issue has been registered with ID #RB2024001. Our AI system is processing your report.
Update: Your report has been validated and forwarded to the Municipal Corporation. You will receive updates on this number.
Message Received
10:32 AM
AI Processing
10:33 AM
Validation
10:34 AM
Department Routing
10:35 AM
Resolution Tracking
Ongoing
WhatsApp Reports
156
AI Processed
142
Success Rate
91%
Send a message
Text +91-XXXXX-XXXXX with your civic issue
Share media (optional)
Attach photos or voice messages for better context
Get instant confirmation
Receive issue ID and tracking updates